“This meeting could have been an email.” Sound familiar?
With many tenured employees delaying their retirements, our workplaces have up to four generations working concurrently for the first time in history! This can cause some friction at times between generations, as we all prefer to communicate in different ways. Let’s review a few ways to improve cross-generational communication and work proactively to avoid miscommunications and friction.
• Understand Generational Preferences: Recognize that different generations have distinct communication styles.
• Encourage Open Dialogue: Create an environment where team members feel comfortable sharing their communication preferences and concerns.
• Use Multiple Communication Channels: Integrate various communication methods to cater to diverse preferences.
• Avoid Stereotypes: Treat each individual as unique rather than making any assumptions based on their generational cohort.
• Set Clear Expectations: Establish clear communication guidelines and expectations for the team.
(i.e. response times, preferred communication channels, and meeting protocols)
• Promote Inclusivity: Ensure that all voices are heard during meetings and discussions, regardless of age or seniority to foster a sense of belonging and respect.
• Be Flexible and Adaptable: Be willing to adjust your communication style to meet the needs of different team members to enhance understanding and collaboration.
• Encourage Mentorship: Pair employees from different generations in mentorship programs to facilitate knowledge sharing and improve mutual understanding.
• Foster a Culture of Respect: Emphasize the importance of respecting each other’s viewpoints and experiences.
Would you like to learn more about this topic? Reach out to use to find out how we can lead a session for you and your team.
