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Setting Up Autopay in QuickBooks Online (QBO)

Learn how to set up automatic payments for recurring invoices! QuickBooks Online’s Autopay lets you make payments for recurring invoices automatically. You can sign up and enter your payment info through the invoice. Your payments will process automatically for future recurring invoices.

To setup Autopay:
1. Open your invoice and select “Set up autopay” to enroll.
2. Next, you will need to sign in using an Intuit user ID (also used for TurboTax and Mint). If you need to set one up, please see further instructions below.
3. You need to make sure the autopay checkbox shows as selected and displays the correct frequency and start date.
4. Once everything looks good, select the Autopay button to pay the current invoice. You will receive a confirmation email that Autopay is set up.

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**Why am I still receiving an invoice via email, I am set up on Autopay?**
You will receive the invoice email normally, but it should reflect a zero balance, pending payment, or Autopay scheduled payment depending on the due date for the invoice.

**Can I change the amount of the Autopay?**
Autopay can only be set up for the full amount. If you edit the amount, then the Autopay option no longer displays.

**How do I set up an Intuit account?**
You need an Intuit account to use Autopay. If you don’t have an Intuit account, you’ll need to create a new login (https://accounts.intuit.com/index.html?_ga=2.176293925.1061788638.1732654131-1548149096.1708010766).

**What kind of payment methods can I use to set up an Autopay?**
You can use debit or credit card, or ACH transactions.

**When will my payment be processed?**
Auto payments are deducted either:
– 3 days before the invoice due date;
– immediately if it’s less than 3 days, if an invoice is due on receipt; or
– as soon as the invoice is batched, if the invoice is due on receipt.

**How do I update my payment method(s) already set up in Autopay?**
You can select “Manage Payment” in the autopay confirmation email to update payment info. Some credit cards should auto-update the expiry date on the stored credit card with the new info. If you would like to make the change manually, you can cancel the autopay and set up a new autopay with different card details.

**Can I cancel my Autopay?**
You can cancel autopay from your Autopay confirmation email. Select “Manage payment” in the confirmation email. Sign into your Intuit Account. Select “Cancel autopay”. If Autopay gets canceled, you will receive a cancelation email for future Autopay transactions. Note: Individual payments can’t be canceled.

**What if my payment gets declined?**
If a payment is declined, an email is sent to you to let you know. Once the payment info is updated, the payment will be taken immediately. You can also choose to re-enroll in Autopay with the new info.

Setting Up Autopay in QuickBooks Online (QBO) Read More »

Cross-Generational Communication

“This meeting could have been an email.” Sound familiar?

With many tenured employees delaying their retirements, our workplaces have up to four generations working concurrently for the first time in history! This can cause some friction at times between generations, as we all prefer to communicate in different ways. Let’s review a few ways to improve cross-generational communication and work proactively to avoid miscommunications and friction.

• Understand Generational Preferences: Recognize that different generations have distinct communication styles.
• Encourage Open Dialogue: Create an environment where team members feel comfortable sharing their communication preferences and concerns.
• Use Multiple Communication Channels: Integrate various communication methods to cater to diverse preferences.
• Avoid Stereotypes: Treat each individual as unique rather than making any assumptions based on their generational cohort.
• Set Clear Expectations: Establish clear communication guidelines and expectations for the team.
(i.e. response times, preferred communication channels, and meeting protocols)
• Promote Inclusivity: Ensure that all voices are heard during meetings and discussions, regardless of age or seniority to foster a sense of belonging and respect.
• Be Flexible and Adaptable: Be willing to adjust your communication style to meet the needs of different team members to enhance understanding and collaboration.
• Encourage Mentorship: Pair employees from different generations in mentorship programs to facilitate knowledge sharing and improve mutual understanding.
• Foster a Culture of Respect: Emphasize the importance of respecting each other’s viewpoints and experiences.

Would you like to learn more about this topic? Reach out to use to find out how we can lead a session for you and your team.

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Managing Difficult Clients

Working with clients, or customers, can be difficult at times. Saying the right thing, maintaining the relationship, making them feel heard…it can be a lot to manage. Let’s review some ways to manage those difficult clients when they come around.

• Stay Calm and Professional: Maintain a calm demeanor and professional tone, even if the client is upset.
• Listen Actively: Acknowledge their concerns and repeat back what they’ve said.
• Empathize: Show empathy by understanding their frustration and validating their feelings.
• Set Clear Boundaries: Clearly communicate what is and isn’t possible within the given constraints.
• Stay Positive: Maintain a positive attitude, even in challenging situations, to help de-escalate tension.
• Offer Solutions: Focus on finding a solution rather than dwelling on the problem.
• Follow Up: After resolving an issue, follow up with the client to ensure they are satisfied with the outcome.
• Document Everything: Keep detailed records of all interactions and agreements to avoid misunderstandings.
• When all else fails: Escalate it.

Would you like to learn more about this topic? Reach out to use to find out how we can lead a session for you and your team.

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Enhancing Team Dynamics

Working as a team in modern times can be trying. Your team may be on-site, remote, or a hybrid of both. Staying aligned is key, so let’s dive into ways to stay on track!

Team Building Strategies
• Promote a Respectful Environment: Ensure every team member feels valued and respected by fostering an inclusive culture.
• Open Communication Channels: Implement systems for transparent communication, such as anonymous feedback tools and regular all-hands meetings.
• Articulate a Clear Vision: Hold regular meetings to update your team on the company’s goals and progress.
• Define Team Roles: Clearly define roles and responsibilities to avoid overlap and confusion.
• Trust in Your Team: Avoid micromanaging and trust your team to perform their tasks effectively.

Enhancing Team Dynamics
• Encourage Collaboration: Foster a culture of collaboration by promoting teamwork and collective problem-solving.
• Provide Constructive Feedback: Regularly offer feedback that helps team members grow and improve.
• Resolve Conflicts Quickly: Address conflicts as soon as they arise to prevent them from escalating.
• Foster Mutual Respect: Encourage team members to respect each other’s ideas and contributions.

Aligning Team Interactions & Communications
• Use Technology: Leverage collaboration tools like Slack, Microsoft Teams, or Asana to keep everyone connected.
• Regular Check-Ins: Schedule regular check-ins and meetings to ensure everyone is aligned and informed.
• Cross-Functional Projects: Create projects that require collaboration between different offices to build stronger inter-office relationships.
• Standardize Processes: Implement standardized processes across all offices to ensure consistency.
• Encourage Transparency: Promote a culture of transparency where information is freely shared across teams.

Would you like to learn more about this topic? Reach out to use to find out how we can lead a session for you and your team.

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Pushing Back Against Stress

These days we are all doing more with less, which can lead to stress! Let’s take a moment to reflect on a few quick and effective ways to push back against stress:

1. Take deep breaths
2. Listen to music
3. Get up and stretch
4. Go for a walk
5. Eat a nutritious snack
6. Hydrate!

Make sure you are taking a moment to take care of yourself, as “You can’t pour from an empty cup”.

Would you like to learn more about this topic? Reach out to use to find out how we can lead a session for you and your team.

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Ways to Avoid Burnout

“Burnout” is a word we most likely hear often in our current times of doing more with less. Now, more than ever, it is important to understand the signs and symptoms of burnout.

PHYSICAL:
• Increased tiredness.
• Frequent headaches.
• Body aches.

EMOTIONAL:
• Feelings of failure.
• Lack of fulfillment.
• Lack of self-approval.
• Decreased motivation.
• Decreased positivity.

BEHAVIORAL:
• Lack of desire to socialize.
• Increased procrastination.
• Decreased punctuality.
• Decreased responsibility.

When reflecting on the symptoms listed above- don’t just evaluate yourself, evaluate those around you. When you or someone you know starts feeling and/or showing symptoms of burnout, here are a few simple ways to combat burnout and try to stay ahead of it:
• Reach out to those close to you for support.
• Practice self-care.
• Use your paid time off.
• Develop hobbies.
• Find purpose. Give back.

Remember: “Garbage in = Garbage out”. Although this saying is normally used to refer to data, it is also true when it comes to our work and our relationships.

Would you like to learn more about this topic? Reach out to use to find out how we can lead a session for you and your team.

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Tips On Working with Your Bookkeeper

Ah, summer—the season of sunshine, vacations, and relaxation. But while you are soaking up the sun, your business’s financial health should not be on vacation as well. We are here with some essential tips for maintaining a smooth and effective relationship with your bookkeeper. Clear communication and proactive organization can make all the difference when it comes to managing your business’ finances.

Clear and Constant Communication: Clear communication lies at the heart of continuous successful collaboration with your bookkeeper. Whether it is sending receipts promptly or updating them on significant financial events, keeping the lines of communication open ensures your bookkeeper can accurately categorize expenses and maintain an up-to-date financial record. Remember, timely information prevents last-minute scrambles during tax season and helps in making informed financial decisions throughout the year.

Document Significant Events: Did you sell an asset, acquire new equipment, or secure a business loan? These events impact your financial statements. Providing your bookkeeper with sales documents, loan agreements, and other relevant paperwork ensures these transactions are properly recorded on your balance sheet. This proactive approach not only maintains accuracy but also simplifies audits and financial reviews.

Payroll Matters: From hiring to termination, every change in your workforce should be promptly communicated to your bookkeeper. Details such as hiring information, bonuses, cash advances, and termination notices are crucial for accurate payroll processing. By keeping your bookkeeper informed, you minimize the risk of payroll errors and ensure your employees are compensated correctly and on time.

Real-Time Recording: Avoid the year-end scramble by recording transactions in real time. Providing your bookkeeper with timely updates, complete with notes and attachments, streamlines the accounting process and reduces stress during tax season. This initiative will keep your financial records accurately up to date and allows your CPA to work efficiently when preparing your taxes.

Share Everything (Yes, Everything!): Remember, when it comes to financial information, there is no such thing as too much detail. Your bookkeeper would rather have more information than necessary than miss critical details that could impact your financial statements. Whether it is an unexpected expense, a new revenue stream, or a regulatory change, keeping your bookkeeper informed ensures that your financial records reflect the true state of your business.

Take a moment to review your financial and communication processes with your bookkeeper. Here is to a productive summer—and a well-managed financial future!

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Celebrating Small Business Week: Why Local Support Matters

Small Business Week, celebrated from April 28 to May 4, 2024, is not about sales or promotions; it is a heartfelt celebration of our community’s lifeblood – our local small businesses.

Small businesses are a big part of the CSRA. From cozy cafes where we meet friends and coworkers for a cup of coffee, to the boutiques that offer unique finds, and the family-owned restaurants serving up delicious meals. These businesses are what make Augusta great.

Supporting local small businesses is more than just a trend; it is a commitment to the growth of the CSRA. Here are a few reasons why it matters:
1. Money spent at small businesses stays in the community, supporting jobs and livelihoods.
2. Local businesses often offer products and services that you will not find in big-box stores.
3. Small business owners and their staff take pride in getting to know their customers, providing tailored recommendations and excellent customer service.
4. Small businesses are deeply rooted in our community. They sponsor local events, support charities, and participate in initiatives that benefit everyone.
5. Shopping locally can also have environmental benefits. With shorter supply chains, small businesses often have lower carbon footprints compared to larger corporations.

At Richardson Professional Solutions, we help small businesses, nonprofits, and family estates in Making Time for What Matters. ™ This Small Business Week, take the chance to discover a local business in the CSRA.

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Empowering Businesses and Enhancing Efficiency: Celebrating Four Years of Success with RPS

In today’s tireless and competitive business world, organization and efficiency is crucial for success. Picture yourself as a dedicated business owner juggling multiple invoices, receipts, and emails daily– it can be overwhelming! This is where Richardson Professional Solutions (RPS) has emerged as a meaningful change. We are here to make your life easier! 

  

Our goal at RPS is to help you simplify your back-office tasks and responsibilities, while boosting productivity. We offer multiple services such as checking PO boxes and scanning mail with precision. This means no more sorting through piles of paper and misplacing something important. With us, your mail is handled efficiently, digitized, and readily accessible whenever you need it. 

 

For business owners, staying organized is not just helpful – it is necessary. We understand the challenges you face and are committed to helping you manage the many responsibilities and moving pieces. By entrusting us with your mail and paperwork, you can save time and focus on growing your business and serving your clients better. 

  

This is just one example of the many ways RPS is making a change. As we celebrate and reflect on the past four years, our journey has been filled with unwavering dedication and support, and a strong commitment to positively impacting communities nationwide. We have provided efficient solutions for our clients that save them time and reduce stress. Whether it is managing back-office tasks, handling correspondence, or offering personalized support, our goal remains the same – creating more time for what truly matters, like spending time with loved ones. We take pride in the progress we have made empowering businesses, nonprofits, and families with services that simplify their lives. 

    

As we mark this significant milestone, we want to thank our clients, partners, and supporters who have each played a pivotal role in our journey. Your trust and collaboration continue to inspire us as we remain committed to serving you and positively impacting our communities. Happy anniversary, RPS! Here are too many more years of success, growth, and meaningful connections. 

 

 HELPING YOU MAKE TIME FOR WHAT MATTERS. ™ 

 

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