Back Office Business Administrative Support in Augusta. GA & the entire CSRA.
Richardson Professional Solutions provides comprehensive administrative support such as managing emails, scheduling appointments, and organizing meetings for the business owner and other team members, and handling incoming calls and messages, forwarding them to the appropriate individuals or departments as needed.
Document Management: We organize and maintain digital filing systems for important documents, contracts, and other business records. Richardson Professional Solutions also ensures documents are properly labeled, indexed, and stored securely for easy retrieval.
Correspondence Management: Richardson Professional Solutions draft, edit, and proofread correspondences including emails, letters, and memos on behalf of the business owner or executive team. We also manage outgoing communications, ensuring professionalism and accuracy in all correspondence.
Calendar Management: Richardson Professional Solutions maintains and updates the business owner’s calendar with appointments, meetings, deadlines, and other important events. This is in concert with coordinating scheduling conflicts to ensure that appointments are scheduled efficiently.
Travel Coordination: We arrange travel logistics including flight bookings, hotel accommodations, ground transportation, and itinerary planning for business trips. This ensures travel plans align with the business owner’s schedule and preferences.
Expense Management: Richardson Professional Solutions tracks and reconciles business expenses including reimbursements, credit card statements, and receipts. Our expense management service includes preparing expense reports and submitting them for approval in a timely manner.
Vendor and Supplier Coordination: We coordinate with vendors and suppliers to procure goods and services needed for the business. This includes managing vendor relationships, negotiating contracts, and ensuring timely payments.
Project Coordination: We assist with project management tasks such as setting up project timelines, tracking progress, and coordinating deliverables among team members.
General Office Management: Part of Richardson Professional Solutions’ job is to oversee day-to-day office operations, ensuring office supplies are stocked, equipment is maintained, and facilities are clean and well-maintained.
Customer Service: We pride ourselves on providing excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns in a timely and professional manner.